Provide technical system support including system administration and troubleshooting
Perform system configuration to meet the local requirements of each Entity in scope
Develop, facilitate and coordinate user acceptance testing and track and follow up relevant outcome
Contribute to the development of user guidelines, training material and knowledge base articles
Understand/evaluate/assess impact of specific requests of development or releases and mplement the approved features
Understand and evaluate current processes and system functionalities, serving as a subject matter expert tasked with making recommendations for improvements and efficiencies
Provide best in class customer service when communicating solutions to end users
Document HR platforms and system standard operating procedures and coordinate system
Deliver service and support to the HRIS Project team during the project/rollout phase as well as to the users when the product is implemented
Bachelor’s Degree preferably with major course work in information systems, human resources, business process analysis, operational documentation, and workflow analysis/process reengineering required
HR Processes understanding
Must have cloud based software experience, knowledge (included Certification if possible) of Cornerstone On Demand as a product is a clear advantage
Experience with system testing and tracking of relevant results
Must have excellent analytical and time management skills
Must have excellent communication skills - both verbal and written
Must have strong customer orientation
A very renowned company
Über Hays: IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
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