Referenznummer: 391748/9 Startdatum: asap Projektdauer: 6 MM++ Ort: Rhein Main Gebiet
Further detailing of application and infrastructure operation processes (which are already available on a higher level)
Preparing the enablement of a new central monitoring
Set up organizational framework for the team which is located offshore and make knowledge transfer possible etc.
Build the enablement of existing 1st level support teams for the operation processes in the new IT landscape
Change the start up of application operations
Optimize and define processes around the knowledge base
Fine-tuning of the monitoring and operation IT tools (with the help of technical tool specialist)
Optimizing the onboarding and ramp-up of 3rd level support teams into the new support process landscape
Practical experience with application and infrastructure operations management in the context of DevOps and agile software development is mandatory
Solid organizational and communication skills as evidenced by successful completion of the delivery of complex work packages (project/sub-project/workstream management etc.)
Practical experience with coordinating offshore teams
Practical knowledge of agile software development processes
While ITIL is not the basis of the process model, knowledge of the ITIL model is helpful
Fluency in English (min. competence level C1 CEFR) is necessary to communicate within the project, fluency in German is an additional advantage
Familiarity with Azure Monitoring, ServiceNow and AppDynamics is an advantage
A very renowned company
Continuous support during the assignment
Dynamic and innovative market environment
You will work in an international environment
Über Hays: IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
Einsatzort: Rhein Main Gebiet
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