October 2014- Current: Senior solutions and software developer (Software Engineer Web research) at Digital Divide Data (Kenya) Ltd.
JUNE 2013-October 2014: Senior production manager at Digital Divide Data (Kenya) Ltd.
Heading an operations team that specializes in paleography type of transcription work. I work closely with clients to ensure that projects are smoothly coordinated from the bidding, requirements elicitation and analysis, planning, supervising training and production to final submission of the final deliverable(s) to the client within the required timelines and using the resources allocated whereas keeping the quality assured and profitability in check.
I brief the senior management on the team's weekly progress.
Regular evaluation and analysis of the processes used in production.
I also double up as the Software consultant responsible for the main software used in data entry and verification projects in the organizations Africa division.
Indirectly supervising the development team that works on this system by allocating routine project template setup assignments, ensuring latest coding methodologies are used, assisting in error debugging and architectural design for additional modules to the system.
APRIL 2012-JUNE 2013: IT Support-Applications development at Digital Divide Data (Kenya) Ltd.
? Design and implementation of a variety of software solutions and the development of tools for automation of work-flows and processes for content conversion projects.
? Provide the management and sales teams with technical expertise during technical evaluation and management of project requirements.
NOVEMBER 2011-MARCH 2012: Programmer at Flex Communications.
? Design and implementation of a variety of software solutions and General IT support.
? Analyzing user requirements; consulting clients/colleagues concerning the maintenance and performance of software systems , clarify details and implementing recommendations;
? researching, designing and writing new software programs; testing new programs and fault finding; developing existing programs by analyzing and identifying areas for modification; integrating existing software products and getting incompatible platforms to work together; investigating new technologies; creating technical specifications and test plans;
? Writing operational documentation with technical authors; maintaining systems by monitoring and correcting software defects;
? Continually updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
APRIL 2011-JULY 2011: Solutions advisor at ICN Solutions (Formerly ICN-Toshiba Limited).
Developing new sales leads to closing
Following up on existing & past accounts for new adverts
Making presentations to clients and prospects as necessary
Understanding clients needs within a fast changing environment and feeding this back to the product team
Attending exhibitions in which the company was exhibiting to meet new & existing clients
Monitoring competitor activities
Managing relationships and ensuring customer satisfaction through regular contacts and prompt resolution of issues.
Ensuring as much relevant info (including contacts, follow up tasks, etc) as practicably possible is entered into the companys CRM (Customer Relationship Management) system by the close of every business day.
OCTOBER 2009- JULY 2010: Junior software developer at Sharaworld systems. I was responsible for the creation of the applications and enhancement of the projects for Dot NET applications. Designing the data models for the applications of new projects and reviewed high and low level designs. I was also responsible for the study of the business requirements, coding, and implementation and testing. Creating and maintained user and technical documents. In addition to my roles I also participated in the creation of the reports with the help of the crystal report tool and presentations of the projects. Through DTS worked in the data analysis and correction.
MARCH-JULY 2009: IT specialist at IntellKen Systems. I was involved in end-user (hardware and software) service provision for our clients, marketing of our products. Software designer in the Software Engineering section, where specialized in development of information management systems and web sites for our clients. Training personnel on how to use particular application software and lecturing JAVA programming skills at the new IT college division of the company. Manage IT budget. Expert analysis and careful planning ensures that company receives top-quality equipment for hardware/software improvements and upgrades while remaining within budget. Negotiate together with the company administrator contractor prices for outsourced work to maintain competitive edge with minimal expenditures.
JULY-SEPTEMBER 2008: IT Intern at Postal Corporation of Kenya, IT department Eastern Province region. I was involved with preventive maintenance of computers and their peripherals, IT user support, database administration and maintenance, configuring and monitoring the network and monitoring of local servers used.
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