Freelancerprofil: PMP PMO Agile Senior Project Manager ITIL PSM Scrum - Wolfgang Zempel in Hamburg

PMP PMO Agile Senior Project Manager ITIL PSM Scrum

Wolfgang Zempel | Hamburg
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Kategorie(n): Consulting | IT



  • Deutsch (Muttersprache)
  • Englisch (Verhandlungssicher)
  • Französisch (Gut)


Diplom-Kaufmann Wirtschaftsinformatik


Executive Summary
I will be you partner for value co-creation
• Senior project management (waterfall, agile, hybrid)
• ITSM, Change- problem and transition management
• PMO and program management

Conclusions, Certifications
• Master degree Business Administration Information Systems, Diplom-Kaufmann Wirtschaftsinformatik, Organisation
• PMP© 6th ed. (incl. agile)
• PSM© - Professional Scrum Master
• PRINCE2© Foundation, Practitioner
• ITIL© Foundation v3 und v4
• Senior Project Manager "Level B" (IPMA/GPM), Project Management Professional CCI
• MSP© Managing Successful Programmes
• P3O© Portfolio, Programme and Project Offices
• Agile Business Analyst - iSQI CABA
• Apprenticeship: logistics manager / forwarding agent

Trainings, Courses, Certification Preparations
• Roche internal courses/trainings incl. CA CLARITY PPM and Project Library, PMM, HERMES
• CA Clarity PPM trainings and experience
• ITIL© v4 Foundation certification preparation
• ITIL© SS Service Strategy and SD Service Delivery certification preparation
• Agile tools: Jira, Jira Confluence, Trello, Kanban, Essence
• HSE related courses Pharma, Gas & Oil, incl. drilling platform access
• ISO/IEC 27001 training, ISMS, Information Security Management System
• Salesforce, trello online trainings
• Office Suite, Google Suite

Additional relevant skills
• Documentum, document management system
• Excellent languages skills
German: m other language
English, and business English: fluent
French: good
• Team player, self-driven, structured, holistic approach

Wolfgang Zempel




Project Experience
itXOR GmbH & Co. KG
Project management, business analysis, program and business case development, feasibility study, evaluation and reporting, agile product management, tax service management, MS Project, VMware.
Trainings and certifications: ITIL Foundation v4, ITIL Service Implementation, Jira, Jira Confluence, Trello, Kanban, MSP Managing Successful Programmes, P3O Portfolio Programme Project Office, ISO 27001, ITSM.

ITERGO Informationstechnologie GmbH
Program "drive". Develop and implement the newly developed motor insurance system software.
PMO activities, project management office, monitor and steer software development projects, testing and implementation, project and project manager support. Interface between project managers, IT and decision makers (SME). Agile project management with Clarity, Jira, Trello, Kanban, test management, incl. HP ALM, HPApplicationLifecycleManager management.
Stakeholder management, preparation, attendance and documentation of steering committee meetings. Risks management, budget, problem and issue management, resource, change, and cost management.

itXOR GmbH & Co. KG
Senior Project Management, Business Analysis and Business Case Development
Feasibility Study, Evaluation and Reporting
ITIL Service Implementation, Tax Service Management, MS Project, Alfresco, VMware

Wincor Nixdorf International, Wincor Nixdorf AG, Diebold Nixdorf Ltd.
Program management: service transition program of BP Europe SE retail sites in 14 countries
Project management office (PMO lead), senior project manager, substitute program manager.
Project planning and management, service contract novation management, service improvement management, develop program management plan and program schedule, risk assessment and management, key transition milestone management, tracking of 12 different projects within a timeframe of 18 month. OCM organisational change management.

L. Hoffman-La Roche AG
Senior Project-Management: Development and implementation of the web and database based Roche intranet solution "PAD". Project management PMP, HERMES, and Google Suite.
Business analysis, requirements specification, functional specification, business case / project management planning, project schedule development and management.
Risk analysis and -tracking, project planning and management.
Monitoring and support of agile (Jira) software development and testing. User acceptance test management, software integration planning, and management, post-implementation support management.

itXOR GmbH & Co. KG
Document and Information Management with SharePoint Server, Big Data Analysis, Evaluation and Reporting, Business Intelligence with Tableau, Excel, PowerPivot, Multivariate Data Analysis, Operations Research, Cognos, owncloud
Project management Waterfall, V-Modell, Agile
Business to Business Marketing
MS Project Server and Client, Alfresco, project management
VMware Workstation, vSphere, Cloud, AWS
Processes Analysis and Documentation, UML, BPM, Aris Tool
ITIL Service Implementation
ETL, e-Commerce, Windows Server 2012 R2, Windows 8

Deutsche Privatbank, AG
Windows 7 migration, management of integration and tests of banking specific software, roll-out strategy development and implementation management, project management, budget and resources planning and surveillance, progress monitoring, reporting, selection of external service provider, test case development and planning, test execution and control of bank specific software under consideration of interfaces and bank specific requirements.

FID Förderinitiative Deutschland GmbH & KG
distribution consultancy, CLM Service Group
Business plan, business case, actual state analysis, project plan and specification book.
Project management concerning software development of a business intelligence application for bank employees und insurance brokers, consulting, technical support.

RWE Dea AG Production Data Department
Inventory and data analysis, development of automated quality assurance methods, capture, analysis, quality control, data preparation, reporting, project management, presentation.

RWE Dea AG: Geo Support Center
Multi Project Management / Program Management
Project management, business analysis and engineering, planning and management of software evaluation, development and management of feasibility studies, management of software implementation, consulting, coaching of internal project leads, interface/mediator between business and IT department incl. development team concerning the following projects:

RWE Dea 1. Project: Real Time Operations for Drilling Data
Selection, evaluation and implementation of a Real Time business intelligence solution.
Data transfer from the drilling rigs to the office and data consolidation in cubes / data warehouse. Online Live and offline analysis, data preparation of operational data from several drilling rigs worldwide.
Information presentation with SiteCom software and tableau dashboard; adjustments with JAVA. Alarm and quality management.
Implementation of collaboration functions for analysis and presentation together with RWE Dea expert located all over the world, the management board members and external service providers.
Project coordination, development of workflows, and documentation of the RTO implementation. Resources, time and budget planning and management. Data and business process analysis. Software evaluation, feasibility study, development of RACI, ITIL service design, implementation of service management processes. International roll-out.

RWE Dea 2. Project: Make or buy E&P Data Ticket, Software Development Management
Project management. Process, business and data analysis. Software development project for several business units responsible for "Exploration and Production" and interfaces to external service providers.
Project coordination, base estimates, and make-or-buy decision. Specification book and implementation of a new web based business and project management information system; selection and management of external development partner.
ITIL services design, workflow design.
Agile and hybrid project management and agile software development. Test case development, execution of test cases and quality control of test cases, quality assurance, bug tracking.
Pilot installation, project coordination and software implementation. Documentation, reporting, development of a quick info and hand book.
Post implementation support, management and surveillance of the newly implemented workflows and services and responsibilities.
During E&P Data Ticket version 2.0 development I executed similar tasks.
This version focused on data analysis and presentation by Excel charts and graphs and a tableau dashboard. Adaptions with JAVA were implemented to optimise the information presentation.

RWE Dea 3. Project: Portfolio Management
Evaluation of a portfolio planning and management system concerning planned and executed drilling or seismic tasks, resources and cost management.
Requirement specification, evaluation, development of a questionnaire, research, analysis, weighting, identification of the most relevant points and approval by the responsibles, process owner and management board.
Coordination between business and technical department responsibles.

RWE Dea 4. Project: Evaluation and Implementation of a corporate Seismic DataBase - MDS
Project management. Selection, evaluation and implementation of a new Corporate Seismic Master Database -(Landmark PetroBank MDS) system to collect, store and manage all relevant data concerning of data and document management system of seismic 3D surveys. Analysis of all relevant data from different storage locations in-house and at external service providers.
Seismic acquisition delivery: specification and implementation of aligned workflows and defined application interfaces to external service providers. Quality assurance and project management.

5. Project: Evaluation and implementation of a Corporate Well DataBase - CDS
Project management. Selection, evaluation and implementation of a new Corporate Well Master Database - (Landmark CDS) system to collect, store and manage all relevant data concerning exploration, appraisal and production wells/drills.
Development of an international operational concept incl. consideration of data streams to-and-from external and foreign OPCOs (operation companies). Development and implementation of quality assured workflows and alignment of maintenance procedures.

RWE Dea 6. Project: TOM - Track Order Manage
Development of the requirements specification document and support of development TOM. A MS Access based individual developed software tool to manage QC tasks concerning seismic survey documents and data. Project management.

RWE Dea AG: Drilling Department
Project: Selection and evaluation of a document management system for technical documentation of the drilling rig "T-150 Mittelplate".
Project management, actual state analysis, feasibility study, selection and evaluation of a document management system, Development of a new document and folder types for technical documents in Documentum, interface analysis and control, management between business and IT specialty department incl. development team.

Conoco Phillips, Jet , TOPTEQ Tankstellentechnik GmbH, Lantzerath (Schweiz) Holding AG
Project Management "ASAP - SAP PM Plant Maintenance" Project.
Europe-wide (10 countries) harmonisation of 8 differing legacy service and maintenance management systems for petrol sites concerning front office, back office und field site items.
Software- and data migration of 8 service legacy systems. Implementation of one common incident, service, problem, change management and reporting system based on SAP PM (Plant Maintenance).
Development of feasibility study, business and processes analysis, development of business case, business plan, documentation, creation of budget and resources plan, peer reviews up to approval, coordination of requirements and processes between IT and business department members.

Olsen Fashion, Deutschland GmbH, Wolff & Olsen
IT support, service desk, merchandise (AS/400) and selection and evaluation of a new enterprise resource planning (ERP) software (Navision), business intelligence, sales statistics evaluation and reporting.

Deutscher Ring, Insurances
Business Process Analysis Foreign Trip Insurance Department, Business Case and Project Plan development, Process Engineering, Workflow Creation, Implementation

BP-Oil GmbH und Deutsche BP AG
ITIL technical helpdesk for cash system and point of sale banking, back office system based on UNIX and SQL, support and maintenance, service desk, incident, problem and change management.
Management of RAP (Retail Automation Project software) and merchandise system (e.g. AS/400).
EDI, e-Commerce, shop system management, order management, product and item administration
Remote support, VPN, hardware, software and item updates and new item or price update roll-outs.

Anthros Datentechnik GmbH & Co. KG, B+S Card Service GmbH
ITIL service desk and customer and payment cards system support. E-commerce, EDI, electronic funds transfer, FEP (Front-End-Processor) for cash and point of sale banking and authorisation system, loyalty card system management, business intelligence, data analysis, presentation and reporting system management, SQL queries.
Analysis and reorganization Card Service department (payment and loyalty cards).

Fujitsu Services, IT Services, Aral
Back office, front office, user and shop system (incl. payment) and e-commerce support. SIR - Site Incident Reporting and Management System. Petrol station technical system support.

LBBW Landesbank Baden-Württemberg
Project management bank merger, conception, organisational and technical support concerning harmonisation of three differing technical system topographies. Change management, IAT - integration and acceptance tests, Roll out scheduling and coordination.

ANSWERS Marketing Service, ANSWERS International, Pharma Research
Market research for pharmaceutical industry and e-Commerce companies.
Development of questionnaires and questionnaire campaigns, expert interviews, mystery shopping, analysis, statistical interpretation, data and research evaluation, conclusion presentation. Project coordination, project development and proposals. Project plan, business plan development.

××××/×××××××××××××, Kühne & Nagel AG & Co
Apprenticeship and additional practical experiences as an employee.
Speditionskaufmann, Kühne & Nagel (AG & Co.), Hamburg with focus on See and Airfreight.
Transportation & Logistics, IT Service. Theoretical and practical
experiences at Kühne & Nagel (AG & Co.), Braunschweig.
Several certifications Verein Hamburger Spediteure.

Stunden- und Tagessatz

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Executive Summary
As an experienced agile senior project, and PMO manager
I will support you in planning, execution, monitoring, steering successful software development, and software implementation projects and programs and the professional management of service transition projects.

My major strengths
• Problem solving ability
• Structured
• Self-driven
• Team player
• Experienced, trained and certified
• Exposure to change management and transition techniques
• Ability to work in a multi-cultural environment
• Excellent written and verbal communication and interpersonal skills

Ideally, I work on the interface of business specialty, technical or development departments and PMO, and/or I will guide the different project heads as a PMO lead or PMO member in a dynamic, international environment.

Please do not hesitate contacting me.
Many thanks and faithfully


Wolfgang Zempel

August 2019

Haakestr. 19, 21075 Hamburg, Germany
fon ××××/×××××××××××××
mobile ××××/×××××××××××××
skype: wzempelskype

01_20190806_cv_profile_Wolfgang_Zempel.docx (260 kB)
Hochgeladen am: 06.08.2019
CV profile Wolfgang Zempel, PMP, PSM, ITIL, agile senior project manager
01_20190806_cv_profile_Wolfgang_Zempel.pdf (335 kB)
Hochgeladen am: 06.08.2019
CV profile Wolfgang Zempel, PMP, PSM, Scrum, ITIL, ITSM, PMO, agile professional project manager
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