Saving money is not so important when it came to the outsourcing of tasks to external service providers. Greater flexibility is now in the focus. That is the result of a poll.

The costs for outsourcing are that important to only every second decider – 2009, there were still three quarters. These are the results of a survey of Steria Mummert Consulting in Hamburg. In contrast, desire for flexibility increased: Four of ten (40 percent) want to ensure that they can quickly respond to changing orders by using outsourcing. Last year, only three of ten (27 percent) wanted this. They interviewed 204 decision makers from companies with more than 100 employees.